Last Updated: 20-August-2026
The Nurturra (“we,” “us,” “our”) operates thenurturra.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our Site or purchase our products, in accordance with applicable Pakistani lawincluding the Prevention of Electronic Crimes Act, 2016 and relevant data protection principles and applicable international data protection standards for customers ordering from outside Pakistan.
Note: Pakistan’s dedicated Personal Data Protection Bill has been under legislative development and is not yet fully enacted as law. We recommend confirming the current status with a local lawyer, as this policy may need updating once the law is finalized.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly:
- Name, email address, phone number
- Billing and shipping address
- Payment details (processed securely by our payment gateway we do not store full card details)
- Account login credentials, if you create an account
- Any information you submit through contact forms, order notes, or customer service communications
Information collected automatically:
- IP address, browser type, device information
- Pages visited, time spent on Site, referral source
- Cookies and similar tracking technologies (see Section 3)
Information from third parties:
- Order and delivery status from shipping/logistics partners
- Payment confirmation from payment processors
2. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders, including shipping and delivery
- Communicate with you about your order, account, or customer service inquiries
- Send marketing communications, where you have opted in (you may unsubscribe at any time)
- Improve our Site, products, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
- Keep items in your cart and remember your preferences
- Analyze Site traffic and usage patterns
- Support marketing and retargeting (e.g., social media ads)
You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as the shopping cart.
4. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us operate the business (payment processors, shipping/courier companies, email marketing platforms, website hosting)
- Legal authorities, where required by law, court order, or to protect our legal rights
- Business transfers, in the event of a merger, acquisition, or sale of assets
All third parties we work with are required to handle your data securely and only for the purposes we specify.
5. International Data Transfers
If you are ordering from outside Pakistan, your information may be transferred to and processed in Pakistan or other countries where our service providers operate. We take reasonable steps to ensure your data receives an appropriate level of protection wherever it is processed.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at thenurturra@gmail.com
9. Children’s Privacy
Our Site and products are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
10. Health & Wellness Product Disclaimer
The Nurturra’s products (including PCOS Tea and seed cycling kits) are wellness products, not medical devices or pharmaceuticals. Information collected in connection with your purchase is used solely for order fulfillment and customer service, and is not used to provide medical advice or diagnosis. Please see our Terms & Conditions for our full product disclaimer.
11. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
The Nurturra Email: thenurturra@gmail.com Address: Islamabad, Pakistan